Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL with tracking and signature required upon delivery (except Christmas brakes / holidays that are announced on our social media). Smaller items are shipped with Royal Mail 1st Signed. In the unlikely event there is a problem with your order please contact us via email. You must report any damage to the parts or packaging within 48 hours of delivery so that a claim can be made against the shipping company. If there are any mistakes with your order such as incomplete orders or incorrect parts, you must advise us within 14 days of delivery.

Any items you wish to return must be returned in the condition received and responsibility for any shipping costs are the buyer responsibility unless the items are faulty. Please contact for full return details.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

Boxes are amply sized and your items are well-protected.